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Skopje, 20 2019
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Pioneer of the private public transport

Welcome to the web site of Makekspres, the first privately held enterprise in the city public transport.

The primary activity of MAKEKSPRES is transportation of travelers in Skopjes urban and suburban traffic through:

- Transportation of travelers in the city urban and suburban areas, with several bus lines and a predefined driving schedule

- Customized transportation of travelers with busses for groups of people, companies and other organizations (contracted in arranged or free drive)

Makekspres transport organizes bus transportation in the area of the City of Skopje and the surrounding suburban areas with a characteristic transport park consisted of vehicles with an average decline of 18 years produced by MAN, SANOS, IKARUS, MERCEDES and TAM.

The bus lines of Makekspres (2 (two) suburban and 6(six) urban lines) include 256 bus stops, out of which 234 are within the city urban bus lines and 22 stops within the suburban ones.

Makekspres development plans include usage of vehicles that run on biodiesel fuels, as an active contribution to protect the environment and decrease air pollution in Skopje.

For the renewal of the transport park, we are currently negotiating to supply new low floor buses, either single or double ones.

The transporting lines of Makekspres include

During working days 100 buses
On Saturdays 50 buses
On Sundays and public holidays 50 buses

30 BUSES WITH AN AVERAGE AGE OF 10 years
 
     


QUALITY POLICY

The Policy of Quality in MAKEKSPRES TRANSPORT is built through the working culture, the awareness of each employee and their continuous education and training, to fulfill our fundamental goal:

CLIENTS COMPLETELY SATISFIED FROM OUR TRANSPORTATION SERVICES in terms of service, transportation price, and obtaining such a quality level so that we remain an appreciated and respected partner in the life and work of all of our customers.


MAIN OBJECTIVES

One of the main objectives of MAKESPRES is to achieve maximum satisfaction of its clients, through defining and realizing the following goals for quality management

-Renewing the transport park with new and modern buses
- Introducing latest information technologies in selling and charging transportation, marking and following the driving route of the buses
- Simplifying the processes and eliminating activities that do not create income to 20% in the coming period
- Decreasing mistakes during the processes, that create cost increase
- Increasing travelers satisfaction by 5 % every year
- Decreasing the time of the cycle by 10 % compared to last year

For the realization of its objectives = and increase its income MAKEKSPRES is focused on quality, promptness, punctuality.
In order to speed up its development processes and to decrease costs, MAKEKSPRES relies on its employees, to whom it will:

- Provide time and needed resources to fulfill the quality objectives
- Provide additional training for its employees for an easier following and practicing of new working methods
- Create an environment for team work
- Provide information support for improvements in the processes
- Provide a consultant to act as a trainer and a guide to the road of excellence


 
 
 
         

 

 



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